Transform Your Shopify Marketing with Tildei’s AI Agent
Boosting revenue, increasing sales, and improving conversions are priorities for every Shopify store owner. But achieving these goals requires more than just great products—it’s about creating seamless, engaging, and responsive experiences for your customers. This is where Tildei’s conversational AI agent steps in to revolutionize Shopify businesses.
If your store's current social media strategy leaves you wondering how to close the gap between likes and conversions, you’re not alone. Many Shopify merchants struggle with a disjointed customer experience on social platforms. Ads lead to sites, posts point to shop pages, but somewhere along the way, potential customers fall through the cracks.
Tildei bridges the gap by syncing your Shopify data and enabling conversational commerce directly on Instagram, Facebook, and WhatsApp. The result? Increased customer engagement, higher conversions, and more revenue.
The Missing Link in Social Media Commerce
The path from social engagement to purchase often feels like endless taps and clicks for your customers. Too much manual effort, too much friction, and too many missed opportunities mean that Shopify businesses lose out on sales they could easily secure. What if you could simplify the shopping experience, making it intuitive, interactive, and customer-focused?
With Tildei’s AI agent synced with your Shopify product catalog, your customers can have dynamic, real-time conversations with your brand that feel personal, empowering them to make smarter purchase decisions. It also means reducing the number of lost opportunities and increasing the number of meaningful customer interactions that build brand loyalty.
What is the Tildei AI Agent for Shopify, and How Does It Work?
Tildei’s AI agent is an advanced conversational tool designed with Shopify merchants in mind. Powered by your Shopify product catalog and brand information, the agent creates a personalized shopping experience by catering to customer needs and facilitating conversations over social apps in real time. Here’s how it works:
Smart Integration:
The AI agent is trained on your Shopify catalog, pulling up-to-date information on inventory, pricing, and product attributes. Updates in your Shopify store are reflected in real time in Tildei, so your Agent is always up to date.
Real-Time Conversations:
The agent works on your brand's behalf 24/7, around the world, in any language. It facilitates conversations with customers across Instagram DMs, Facebook Messenger, and WhatsApp offering immediate responses to questions that drive conversions.
Smarter Interactions for Better Recommendations:
The AI agent doesn’t just regurgitate dry data. It interprets customer inquiries, offering nuanced responses and tailored recommendations.
For instance:
Customer: “Do you have anything perfect for a summer holiday?”
AI Agent: “Yes! I recommend our linen sundresses in stock—they’re light, breathable, and perfect for warm weather. Want to see the colors available?"
Built-in Conversation Starters:
Using the AI agent, you can take advantage of automated experiences that begin by customers taking actions on social that they already do on a daily basis:
- Comments can launch DMs: You can caption your social posts encouraging customers to comment with a specific word. When they comment with that trigger phrase, the AI agent automatically begins a conversation with them in their direct message or messenger inbox sharing information (promo codes, tips and tricks, early access) related to the post.
- Replies to Stories can initiate chats: When you share a story, you can include a CTA to reply to the story with a certain word or phrase. Once the user sends a message using the trigger phrase, a conversation begins, and they can interact with the AI agent from there.
Ads seamlessly start conversations: Ads on Facebook and Instagram can include actions that link out to conversations in either Instagram, Messenger, or WhatsApp. The moment the customer clicks the action ‘Send Message’ the dialogue begins and they can engage with the AI agent.
Real Success with Tildei AI: The Katz Gluten-Free Case Study
For Black Friday, Katz Gluten-Free encouraged followers to reply “Black Friday” to their Instagram Story to be the first to know about upcoming deals. Here’s what happened:
- 43% Link Click-Through Rate: Nearly half of the customers who responded clicked on the provided link.
- 23% Click-to-Transaction Rate: A significant portion of those visitors converted into paying customers.
- 10% Total Transaction Rate: Out of all participants, a remarkable 10% made purchases.
By leveraging Tildei, Katz Gluten-Free created targeted conversations, engaging customers at a deeper level and turning story views—and replies—into impactful sales.
Key Benefits to Using An AI Agent for Conversational Commerce
Introducing Tildei’s AI-powered agent into your Shopify marketing strategy delivers revenue-changing benefits:
1. Increased ROI from Social Media Campaigns
Social media posts aren’t just for likes anymore—they’re conversation starters and conversion engines. An engaging post with a conversational CTA can lead customers directly into meaningful 1-on-1 interactions, turning engagement into revenue. Using Tildei, your campaign goals can shift from just impressions to facilitating purchases, breaking down the barrier between “clicks” and actual sales.
Example: A product feature post invites viewers to “DM us to find out your perfect match!”—sparking a personalized chat that ends with a transactional experience.
2. Richer Conversational Data for Future Personalization
Every interaction your AI agent has is a learning opportunity. Unlike current experiences on social, where customer shopping data is not attributable, Tildei stores conversational attributes and can add them to customer data profiles. This allows you to:
- Personalize future interactions with customers based on their preferences.
- Create campaigns that speak to customer needs and desires.
Imagine knowing exactly how a customer navigates your product offerings and tailoring recommendations for them the next time they engage with your brand.
3. No More Missed Opportunities
A big challenge for online merchants is responding quickly to customer inquiries. Customers expect fast service, and delays could result in lost sales and lower customer satisfaction. Tildei’s AI agent is available 24/7 to respond instantly to customer queries, ensuring you never miss out on a sales opportunity and providing your customers with the information they need.
Example: A potential customer messages your Instagram at 11 PM about a product’s availability. The AI agent provides an immediate, detailed response, guiding the customer to checkout and no longer waiting until the morning to hear back from your team.
4. Tailored Shopping Suggestions
Tildei’s AI agent uses real-time Shopify data to offer accurate, personalized product suggestions. Whether a customer asks about size options, available colors, or even product details, the AI agent ensures their conversation is updated and reflective of your inventory.
Building an Engaging Customer Journey with AI
Tildei’s solution brings Shopify merchants closer to their customers in ways that are simpler than ever before. By syncing product data, enabling real-time social interactions, and learning from each customer engagement, your business doesn’t just sell products—it builds relationships. These relationships, nurtured through smart AI-driven strategies, turn first-time buyers into lifelong brand advocates.
Start Your AI-Powered Adventure Today
Don’t get left behind in the fast-evolving world of conversational commerce. Shopify merchants like Katz Gluten-Free have already seen tremendous results by integrating Tildei into their social media marketing strategy. Now it’s your turn to transform passive social media engagements into valuable conversations and sales.
Contact Tildei today and experience the next level of Shopify marketing. Your AI agent is waiting to help you boost engagement, streamline conversions, and grow your revenue.
