What we’re chatting about

What you need to know to market in Instagram DMs

After spending hours inside Instagram DMs, the message is clear. It's time for brands to embrace DMs.

Our biggest launch yet: our conversational AI platform now on Instagram

Starting November 1, 2024, WhatsApp will offer free customer-initiated service conversations, and from April 2025, utility messages sent within the 24-hour service window will also be free. Additionally, WhatsApp will shift to per-message pricing, aligning with other Meta channels and enabling brands to better track ROI.

We believe marketers and customers have the best experiences when there’s real connection. Tildei is the platform to bring this to life.

Tildei emerges from Stealth with $6 million in seed funding.

Marketers are leveraging AI tools like Tildei to supercharge their strategies with conversational marketing, which enhances customer interactions both online and in-store. By integrating AI-driven chats into their marketing mix, brands can personalize experiences, collect valuable data, and maintain engagement seamlessly across all touchpoints.

To drive innovation in marketing, use specialized point solutions rather than all-in-one platforms, as they offer quicker setup, focused functionality, and lower investment. This agile approach allows for in-depth experimentation and optimization, helping you find effective strategies tailored to your audience.

Today's shoppers expect retail experiences that combine convenience with personal connection, education, and entertainment. Conversational marketing, which uses real-time, personalized interactions, is emerging as a key strategy to meet these demands, enhancing customer engagement and boosting performance metrics.

Celebrating the launch of our brand new site and realizing our goal to elevate marketers and empower customers.

Imagine it's a summer afternoon. You're scrolling Instagram, discovering new products, and researching before making a purchase. But how do brands ensure their message stands out in a crowded digital space?