Privacy Policy – Tildei Inc.
At Tildei, we are committed to protecting the privacy of our customers.
Our WhatsApp marketing platform allows businesses to communicate with their customers through WhatsApp. In order to provide this service, we collect, store and use certain information about our customers and their customers.
We collect the following information:
Business and contact information (such as business name, contact name, email address, phone number)
WhatsApp account information (such as phone number and WhatsApp account status)
Usage data (such as messages sent, message delivery status, and interactions with the service)
This information is collected to:
Provide and improve the service
Communicate with customers and respond to customer inquiries
Send service-related and promotional messages
We take the protection of customer data seriously and have implemented appropriate security measures to protect this information. We only share customer information with third parties as necessary to provide the service, and we do not sell or rent customer information to any third parties.
When visiting or logging in to our website, note that cookies and similar technologies may be used by our online data partners or vendors to associate these activities with other personal information they or others have about you, including by association with your email. We (or service providers on our behalf) may then send communications and marketing to these email. You may opt out of receiving this advertising by visiting https://app.retention.com/optout
SMS Communications for Internal QA
Tildei uses SMS messaging exclusively for internal quality assurance testing by employees. No customer data is collected or used for SMS, and SMS data is not shared with third parties. Employees may opt out of SMS communications at any time by replying STOP. For questions, reply HELP or contact support@tildei.com. Message and data rates may apply.
SMS Messaging Consent
We collect mobile phone numbers and consent from users who wish to receive SMS communications from Tildei. We do not share, sell, rent, or transfer SMS opt-in data or consent with any third parties or affiliates for marketing or promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties. If you wish to stop receiving SMS messages from us, you may reply STOP to any message at any time. For questions, reply HELP or contact support@tildei.com. Message and data rates may apply.
We may change this policy from time to time, so please review it frequently. If we make any significant changes, we will notify you through a prominent notice on our website.
If you have any questions or concerns about our privacy policy, please contact us at privacy@tildei.com.
Last update: July 24, 2025
